Operator Console

Today on the line.

Live view of what Avery is handling. Everything updates in real time.

Avery onlineFair Housing guardrails: on
Calls answered today
47
+12 vs yest
Leads captured
18
8 by Avery
Tours booked
11
5 weekend
Avg response
4.2s
median

Lead pipeline

Updated live · Avery-handled rows tagged ✦
New1
Alex Tanaka
✦
Long-horizon · 12-mo nurture drip
→ —
Qualified2
Brian Sullivan
✦
Schools-priority · flagged for compliance
→ Priya Saunders
Jules Tan
Repeat referral · cash buyer
→ Priya Saunders
Tour booked4
Jordan Reyes
✦
Relocating from Denver · $850k
→ Camille Boudreaux
Mira Okonkwo
✦
First-time buyer · 92/100
→ Camille Boudreaux
Carlos Vega
✦
Bilingual lead · Spanish-preferred
→ Camille Boudreaux
Daniel Park (co-broker)
✦
ShowingTime #ST-91024 · Sun 3pm
→ Priya Saunders
In contract1
Hannah Steele
Past escrow milestone
→ Whitaker Hayes

Live feed

streaming
📞
Inbound call answered
Avery handled · 38s · MV-3217 inquiry
8s ago
✅
Lead qualified
Jordan Reyes · $850k · Camille assigned
24s ago
📅
Tour booked
MV-1144 Sat 11:00 · Camille (EN/ES)
1m ago
📤
Push to FollowUp Boss
Mira Okonkwo · first-time · qualified tag
1m ago
💬
Twilio SMS sent
double_tour_confirmation · 555-203-7788
2m ago
🛡️
Fair Housing guardrail
Protected-class query · redirected + logged
4m ago
🔄
ShowingTime sync
ST-91024 confirmed · Priya 15:00–16:00
6m ago

Tour calendar — this week

Avery only books into open windows. No double-booking, ever.

Sun · 17
11:00
Mira Okonkwo · MV-1144
Camille Boudreaux · ✦
13:00
Mira Okonkwo · MV-509
Camille Boudreaux · ✦
11:00
Carlos Vega · MV-1144
Camille Boudreaux · ✦
15:00
M. Lakshmi (co-broker) · MV-2940
Priya Saunders · ✦
Mon · 18
11:00
James + Hannah · MV-509
Theo Park
14:00
Walsh family · MV-3217
Whitaker Hayes · ✦
Tue · 19
10:30
Alex Tanaka (preview) · MV-12
Priya Saunders
Wed · 20
09:30
Vega family follow-up · MV-1144
Camille Boudreaux

AI configuration

Business hours
Avery answers 24/7 · escalates to on-call agent after 9pm
Voice & persona
Avery · warm, concise, bilingual EN/ES
Routing
  • First-time buyers → Camille Boudreaux
  • South of Broad → Whitaker Hayes
  • Sullivan's Island → Priya Saunders
  • Avondale → Theo Park
Compliance
🛡️ Fair HousingAlways on · cannot be disabled
Escalation
Live transfer + SMS to on-call agent for: urgent · cash buyer · luxury · attorney

Connected systems

Every lead, tour, and SMS flows into the tools your team already uses.

All integrations →
FUB
FollowUp Boss
CRM
Connected
Sierra
Sierra Interactive
CRM
Connected
kvCore
kvCore
CRM
Connected
ST
ShowingTime
Scheduling
Connected
GCal
Google Calendar
Scheduling
Connected
Twilio
Twilio SMS
Messaging
Connected
MLS
MLS (RESO Web API)
Listings
Connected