After-hours Relocation
1:18 After-hours buyer inquiry Tuesday, 10:14pm — relocation lead would otherwise have died in voicemail
Lead qualified · tour booked ▶ Play
Tour booking Listing Q&A
1:32 Tour booking with listing Q&A Saturday morning — buyer's agent at a competing brokerage calls for a co-showing
Showing booked · zero phone tag ▶ Play
First-time buyer Qualification
1:48 Pre-approval + soft qualification Friday evening — first-time buyer with pre-approval letter, no agent yet
Two tours booked · lead routed ▶ Play
Tire-kicker, graceful capture Mid-day — long-horizon browser who would normally be lost
Captured to nurture list ▶ Play
Bilingual caller (Spanish) Saturday — Spanish-first first-time buyer in the Old Village
Tour booked · routed to bilingual agent ▶ Play
Compliance Fair Housing
1:22 Fair Housing — handled compliantly Caller asks a discriminatory question — AI redirects to objective criteria
Redirected · flagged · still captured ▶ Play